What Is a Medical Reporting Organisation? A Plain-English Guide
A medical reporting organisation (MRO) sits between solicitors and medical experts in personal injury claims. It manages the instruction, coordinates the medical examination, and delivers the finished report back to the legal team. For anyone new to personal injury or medico-legal work, the term can feel like industry jargon. This guide explains what an MRO does, why it exists, and how the role is regulated in England and Wales. What Does a Medical Reporting Organisation Do? An MRO acts as an intermediary. When a solicitor needs a medical report to support a personal injury claim, they can instruct an expert directly or go through an MRO. The MRO handles the practical work: Sourcing a suitably qualified medical expert Booking the examination Managing communication between the claimant, expert, and solicitor Quality-checking the report before it reaches the legal team Issuing the invoice, which usually bundles the expert's fee with an a...
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